Repeat after me: business is always about the customer

Reblogged from GigaOM:

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One of my core beliefs is that if you are in business, it is always about the customer. You need to know your customer and you figure out ways to make them happy. Make them happy and they will spend money (or attention) and everything else - fame and fortune to be precise - will follow. It is a simple business maxim that has worked for centuries. 

Read more… 669 more words

Cool. And more jobs will be created...certainly.

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